Category: Legal

Top 10 Covid-19 Legal Trends For Law Firms And Business

The year 2020 completely changed the world’s perspective, with COVID-19 affecting people globally and for the huge impact of losses and scare it caused worldwide. Here are the top 10 COVID-19 related legal trends that were exclusive or relative in response to COVID-19.

  • Work-from-Home (WFH)

WFH has become the universal phenomenon with lockdowns bringing countries, continents, states, and even inter-city borders to a complete standstill. Bigger organizations are extending WFH till June 2021 to tackle COVID-19.

All legal services and solutions are now being adapted in a WFH environment or with a lesser percentage of staff in an actual office set-up.

  • Virtual Meetings

Virtual Meetings were the first step towards continuing business amidst social distancing and WFH. Zoom, Google Meet became the new mode of workplace meetups and for connectivity.

Clients and attorneys kept in touch and followed on obligations through virtual meeting spaces and stayed updated and in touch for all their legal requirements.

  • Force Majeure

Lot was talked and re-talked on every aspect of force majeure and its provisions in regards to millions of contracts worldwide. The term trended everywhere for solutions to COVID-19 disruptions in legal responsibilities.

Contracts were either evaluated for a force majeure clause or amended to include one to protect the business losses in these hard times.

  • M&A for Antitrust Reviews

Mergers & Acquisitions of giants during pandemic have come under the lenses and were asked for more comprehensive evidence to dispel monotony notions in anti-trust reviews and closely monitored.

Now M&A is critically viewed for the authenticity of the purpose and the courts have been approached for stopping the sudden boom in acquisitions.

  • Virtual Assistants

Improving staff availability due to the COVID-19 with Virtual Assistants and Outsourcing Solutions has been growing. Legal resources are affected by COVID-19, making businesses looking for cost constraints and procurement to fill the shortage.

This has led more legal firms and businesses to drive their legal works towards virtual assistants, and legal process outsourcing companies as alternatives to compensate for their staff shortages, government regulations towards lockdowns, and other factors.

  • Business Continuity Plans

Business Continuity Plans for every organization were re-evaluated and reviewed for better future strategies and coming out of the current inadequacies and losses in carrying out business.

Business Continuity Plans paved the way for contingency measures to overcome challenges and issues related to COVID-19 in sustaining the business.

  • Material Adverse Effects (MAE)

In light of COVID-19, a lot was discussed on what constitutes MAE and for one to refrain and abide by the contract responsibility and chalk it out to risks under MAE. Material Adverse Effect provides the much-needed leverage in business while in the renegotiation of terms for termination circumstances of a business.

  • Occupational Safety and Health Administration (OSHA)

OSHA guidelines were incorporated by the Centers for Disease Control and Prevention (CDC) in the USA to minimize COVID-19 risks for employees in workplaces paving way for regulations to protect all the employees and monitoring the COVID-19 scenario.

  • Contract Breaches and Non-performances

Contracts all over the world went for a complete overhaul in struggling to cope with contract breaches and non-performances at the beginning of 2020. Contracts are expected to gain momentum and perform better in the nearing of the end of 2020 by integrating contingency measures implemented under re-negotiated contracts.

  • Employees’ Welfare for COVID-19

New guidelines and support for employees who are directly affected by COVID-19 or their family members and children’sneeds of care were reviewed globally for leave requirements, pay benefits, insurance, and maintaining confidentiality and sensitivity while dealing withthe positively affected employee.

We are now in the third quarter of the year 2020 and by now, things are looking to marginally improve by people becoming more cautious and aware to the spread and taking precautions, adapting to the new ways of working and living, and businesses changing their strategies to turn this year and the future in their stride.

Artificial Intelligence In The Field Of Legal Process Outsourcing-How Much More Or Less Does It Mean For Human Intervention

Artificial Intelligence- The word AI brings to our mind the images of robots taking over the world almost as looking like humans walking in zombie films nightmare. Yeah, that’s the scare image that goes with AI.

 Let’s give a pause for a second here to know why does this picture about AI crosses our minds in a millisecond before we relate something to AI? Any guesses?

The answer is in the fear that AI will take over humans in every way, especially starting with every human job and render many jobless or take the importance of humans, ultimately becoming the voice automated boss robot commanding over the human race.

Rest assured, all AI is not a walking zombie robot but software-oriented tools with lots of trials and errors that have made it possible to carry out voluminous, repetitive tasks easier. AI is here to strike out the monotony that was insurmountable before to humans and hence eventually saves huge in terms of your money and much valuable time. This is Artificial Intelligence, that wants to disrupt your life is all about.

AI with legal integration

The same goes for AI in the legal field. AI in legal is advanced software and tools that take away the monotony that lawyers can vouch, for the enormous amount of time every attorney or a paralegal pours over in their desk. AI has made legal services smarter, efficient, and menial, repetitive tasks are now perfectly easier and bearable.

AI in legal makes legal even more interesting by

# Taking the long hours out of the picture

No more impossible hours for attorneys or paralegals, eventually giving faster turn around time to clients for any legal services.

# 100 percent no error rate

With AI, the slightest tendency of human error is completely eradicated, delivering projects with no risks of errors.

# Perfect for voluminous and repetitive tasks

AI is usually for making tasks which are huge and very much repetitive easier to work with. AI is the perfect solution to curbing monotony and performs to same results faster, efficiently, and effectively.

# AI makes overall management easy

AI makes any project management with contracts or reviews easier. It’s very cost-effective, effortlessly manageable, and even easier to keep in track and have control over everything at any given time.

# Additional tech support to enhance workflow

AI delivers additional tech support in means of legal software that makes process stream easier with clear-cut tech features for specific needs of contracts and e-discovery processes foran effective workflow at all levels.

Does AI mean Zero Human Intervention in the field of law?

AI without human intervention would look like a child operating a remote car. An AI software is fancy, fast, easy to navigate and operate, call back, keep track of and even find it if you lost with the locator button. But then without the child’s keen interest, it just better lay wrapped in its box.

The AI used in contract management and especially e-discovery of Managed Document Review Services are similar. It’s the Attorney’s interest and experience which makes it navigates in the right direction the client needs it to operate for their business.

Human intuition is fundamental to everything

Nothing can ever beat the quick-thinking solutions for problems, timely maneuver decisions in the right moment, ideas that generate, and eureka moments to do things even better which are only a special association with human behavior and tendency and especially to attorneys dealing with varied circumstances and situations at any given time.

AI is here to give you a good experience for handling all legal projects, increase productivity in completing long projects with the right resources, run things faster while in tracking or search of any keyword, clause or dates in a contract or legal documents, never wear down attorneys’ mental well being with performing the same tasks over and over since AI completes the repetitive tasks leaving strategic decisions and higher intelligence tasks in the good hands of skilled attorneys of the relevant fields of law.

AI integrated with attorneys in law will be a truly killer combination of brains and speed with no room for errors and unmatched quality.

Addressing the 3-Way Covid-19 Related Legal Challenges for the US Healthcare Sector

The world now is realizing our superheroes in their battle against COVID-19 from the frontline- the healthcare providers. The healthcare organization, their health care personnel are now under the duress of challenges in a bid to save and protect patients amidst the coronavirus outbreak.

The healthcare workforce is also dwindling due to being prone to coronavirus from treating patients, shortage of protective gear, masks, and medical equipment, also patients ending up in large numbers than the healthcare system can handle the crisis. The lack of or irregular processes in the supply chain due to the pandemic adds to further challenges in meeting all the required healthcare needs and supply at the moment.

Healthcare needs to tackle legal challenges in three ways: 

  1. One to handle the legal crisis in their in-house with issues related to inadequacy in supply chain management and equipment to protect their healthcare providers and patients.
  2. Second, in response to the patient as an entity of employee-employer relationship organizations, the healthcare organization should be prepared for handling Protected Health Information (PHI) of the employees in terms of Health plans and insurances under the umbrella of HIPAA regulations.
  3. Apart from healthcare and patients another source of legal issues needs to be handled are the government compliances which need to be adhered to, with new protocols related to the COVID -19 scare and welfare of public health.

At AEREN LPO, we are effectively processing healthcare legal solutions to handle and ease the legal challenges for both the healthcare organizations and corporates, the patients are associated with as employees, by addressing and providing solutions to everyone involved.

For Healthcare Organisations:

Focus on drafting the best course for your action plans and policy framework related to the COVID-19 emergency in response to US Govt’s new COVID-19 related policies.

Set priorities in handling the legal regulations in medical equipment supply chains for terms and conditions that apply under force majeure.

Drafting inventories and prepare contracts for Personal Protective Equipment (PPEs) to disclose supplies and demands for the health care organization as well in updating replies to the US Government protocols.

For Business and Corporates:

Reviewing documentation for employee eligibility and employee coverage for the Families First Coronavirus Response Act (FFCRA) of the US federal government in payment of paid sick leaves to families due to COVID-19 related health issues.

Addendum of additional clauses for measures in response to US Occupational Safety and Health Administrations guidance on Interim Enforcement Response Plan for Coronavirus Disease 2019 and Centre for Disease Control and Prevention (CDC) for safeguarding employees from COVID-19.

The Healthcare system currently is of prime importance worldwide, and any issues related to legal should not hold back in doing 100 percent in dealing with the COVID-19 crunch.

At corporates, employees being an invaluable asset, the recovery for the ones affected by COVID-19 and in a collective effort to save the employees and their families, corporates are now ethically bound to implement the new healthcare policies related to COVID-19 at the earliest.

Deposition Summary

A Deposition Summary is a very succinctly organized and summarized note or digest, giving clear and concise facets of the subject or exhibit. Deposition Summary is obtained prior to litigation from the witnesses. It is rendered orally after sworn in under oath, asking the right questions that are relevant to the case and help in understanding the client and the issue thoroughly. This deposition transcript is collected as means for evidence prior to the trial at court or for e-discovery.

A legal case takes many new twists and turns while in hearing when not rightly prepared for it. Unless the attorney and the client are well versed with the whole proceedings scenario at the tip of their hands one is sure to get overwhelmed by the opponent.

The Necessity of Deposition Summary

A deposition is in itself a real necessity. It’s like the complete book of information and facts and narratives of all the witnesses for the ongoing trial. However, the deposition summary is like the brief reference notes taken and referred to,which are very crucial on the day of the exam. The intention of the deposition summary is to discover the important key points of the deposition transcript and preserve the essence of the testimony.

A great deposition summary makes the attorney related to the case be in speed and have as a reminder note to himself with all the valid dimensions to the case rather than going through pages and pages of large deposition transcriptions and have the fear of missing out on essential and vital data at the time of hot trial happening.

How Deposition Summary is done?

The deponent’s oral testimony is adapted to written format and signed. These loads of pages of the deposition transcripts are read thoroughly and relevant details that are regarded as necessary to the ongoing case are identified. The transcripts are then prepared into a crystal and refined deposition summary. A good deposition summary is anywhere from a single page to four pages at maximum depending on the case size content and relevant details.

What does a deposition summary look like?

A deposition summary has the sworn in oral testimony of the witness in a short and to the point important aspects of a large deposition transcription. A standard deposition summary has the format page: line syntax. Based on the pages and lines in the deposition transcription made, the relevant data is extracted and for clarity and further reference if any made into a deposition summary with specifying the page number of the transcript and to the line in which the fact that is mentioned and abstracted to the required deposition summary.

A good deposition summary makes the trial a breeze to walk in without having the burden to refer to a significantly large line of case transcripts every single time.

Make the most of Outsourcing Deposition Summary

Deposition Summary Outsourcing makes it  more economical than doing it in-house. With highly specialized deposition summary writing attorneys well versed in the language and copywriting, a high standard and very succinct deposition summaries will be done in as much  less than 48 to72 hours. Saves you the trouble of time, cost and the task at hand in one go.

For deposition summary outsourcing with AEREN LPO please visit We would be glad to deliver to you the best legal deposition summary.

Breaking Hesitations on Legal Process Outsourcing and Legal-Tech for Critics & Newbies

The other day going through my subscription emails, I came across a thought-provoking article in, titled “Two Left Feet:What GCs want from Legal Technology” written by GinnaPassarellaCipriani and Zach Warren, dated 27 August 2019. I would have let it be as my daily reading quota if it had not raised all the right questions and they were nailed right to the point. Being an LPO firm, we felt we need to dispel certain unfounded hesitations that seem to be making the rounds regarding LPO vendors and legal technology.

The one thing everyone seems to agree about is the definite integration of legal technology with their respective law firms or corporate houses. So when that aspect is crystal, so what keeps them not consulting or outsourcing when the outside company has the required legal technology and resources to put your concerns and overstretched work at ease.

Hesitation #1: Distracted

Distracted because you have a lot of options to choose from? Fret not, that’s actually a good thing. It shows every Legal Process Outsourcing is getting better at what it does. So instead of a single go-to place, you have many waiting for your nod to give you the best in legal-tech. Still confused? Go ahead and read the rest to have a solid opinion on what you need and how to go about it.

Hesitation #2: Budget Constraints

Small, medium and big law firms alike have faltering thoughts about the budget that will incur to take legal tech companies on-board. However, LPO’s popularity is primarily of the budget in itself. Since most of the outsourcing is done in offshore countries like India and the Philippines where the cost of paying for an employee is far lower than the hourly wages charged in the USA and the UK it’s a huge advantage and added profit cum saving for the legal firm. A less budget doesn’t mean a compromise with tech. In fact, itsthe beauty of the whole thing, as in the AEREN LPO tagline we say, “Providing more with much less”. We have the best of Attorneys to integrate you with the significant legal technology.

Hesitation #3: Unfamiliar with Product  Capability

Most legal firms couldn’t decide what precisely the legal tech can do for them and their business strategy. That leads to them having self conflicted thoughts about the usefulness and scope of the tech into their everyday legal firm pursuits even without giving it a try. When we need to decide if a particular product or service is good we opt for a test sample first. Similarly, every LPO provides you with a free pilot before you decide to go ahead with them. So put full stops to thinking conflicts and go for a pilot test and decide for yourself and your firm betterment.

Hesitation #4: Provide solutions only to discrete issues

This is more or less a continuation of Hesitation #3. When going for a pilot project please ensure to double-check both your needs and LPO Attorney team perception of you are on the same wavelength. As an LPO we have tools to get your actual needs and have one go-to point person for all your requirements so its all incorporated and customized to your specific needs. Every legal firm is unique. So having a ready to go solution may or may not work at times. And that’s when you think it’s discrete. However, when your demands are exactly clear we know what exact legal tech to integrate you with and we work diligently to grant you exactly that- “A complete solution for all your needs. Never discrete”.

Hesitation #5: Will it be effective

Of course, it’s more than effective. It takes away from you your workload, saves you time, cost, resources and free up your precious time for your valuable clients, their facetime, and strategic business decisions that needed to be taken exclusively by you and your team.

Hesitation #6: Not ready for the real problem

I guess now after addressing the elephant in the room, your thoughts should be somewhere between clear to definite to choose the best LPO provider for you. With an LPO there is never a false- negative scenario outcome. You get only the real practical solutions for all your legal needs. All you need to do is know what exactly you want for your organization. Even if not, rest assured, we have our own experts to guide you and choose the right solutions designed just to you.

For further queries on this, please visit us at

All in a day’s work of an LPO Company

LPOs are one of the booming business in every IT industry in developing nations. Either the legal process outsourcing exists as a separate department among many other services in bigger MNCs. Or a company provides exclusive LPO services because of the founders and or the partner’s strong legal background. It’s the founders and partners vision and mission for the company that makes it stand tall and proclaim the brand name for legacies.

The Legal Team

A legal experts team is hired who bring even more rich experience and expertise to the company. The foundation is laid strong for the actual core activity in the days to come. The selection of the legal team is important because it entrusts the backbone for the whole LPO concept. The team will comprise the senior experienced attorneys who have been there done that already. As a lawyer always their wisdom and experience count and ensures formidable value in the long run.

The smart, savvy legal professionals are the next to be hired. An attorney is a combination of various skills and legal attitude that help them with their job necessity and relevancy. With the guidance of a senior attorney and the keen sense to add more weight to the work they perform,  the younger lot of lawyers put together are the ones who contribute much in the LPO. They are not actual freshers. In  India, lawyers who join an LPO actually have done a few years of the actual fieldwork working under successful lawyer and law firms trained under them and encountering or assisting legal cases in courts. Hence there are no novices either.

When outsourcing is being taken, the company is all ready and set to provide the maximum professional and best level of service that they can provide that benefits both clients and the company as well. Reputation and skills are what keeps you ahead and earn trust and build your brand.  No company in their right mind will compromise that and hence all the prior background works are always carried out to the end of thoroughness. There are ISO certified quality checks the outsourcing company lives up to and ensure only the best service is delivered to the client.

Ancillary to the Legal Team

Meanwhile, when the lawyers are prepped and working on mock scenarios for various services the outsourcing company provides, they also equip themselves with the software and tools available in the market that the clients may actually be working on or will be ready to migrate to. Parallelly,  other significant departments also start their contribution to the overall development of the company. Those being the –

 The marketing team- comprising both business marketing and digital marketing

The business marketing team usually comprises of the project managers who are well adept in their skills to bring the business client to the company. The client in an LPO sense refers to a legal firm, corporate houses or legal publishing houses. The project managers and business heads can be from onshore or offshore and both the teams would collaborate in unearthing the potential clients for the business. They attend conferences and seminars and meet new clients or stay ahead in current business trends and also promote their company and brand value in these places.

The digital marketing team works on website visibility, search engine optimization, social connecting through Facebook LinkedIn, Twitter, Instagram, and any other social websites. Apart from this, the website gets ready for the company and content strategy in terms of the website as well as regular blogs are been updated. They deal with keyword optimizations for higher ranking and also deal with google ads and the likes. This brings traffic to the website when the client actually searches for the type of your company through online searches and browsing.

The tech team who designs and builds the websites and maintains them throughout the time the website is live.

Then there are the HR team guys who coordinate the whole process of hiring, keeping employee records, do payroll or anything in between to provide the right working ambiance for everyone else. Also with them are the maintenance team for both the building as well as for the systems.

 So, all in all, it’s a huge network of coordinated process running inside an organization to bring the best for the clients and good competitive business for the outsourcing company.

Administering and delivering of Pilot Projects by LPO company to Clients

Once all this is done and a live project comes from the client, the client is first provided with a pilot project. A pilot project will ensure both the client and the outsourcing company to know of each other. The client will get to know how adept the company is in handling the project and understanding their requirements. At the same time, the outsourcing company will know what the client needs and what are the possible resources both human and technology needed to complete the assignment.

For a particular kind of legal task the attorneys who are skilled for that service is chosen and the project is assigned to the team. This ensures that there is clear compatibility with everyone involved and the task gets done promptly. Clients are provided with options for updated software, tools and technology or also provide according to their already in-house existing technology if they prefer to. The attorneys work offshore, however, technically they work for you in-house.

Mete out the Legal Outsourcing Services

When the pilot project is a success and the client moves on to the actual collaboration, the cost is determined either as a one time fixed cost or according to the diversity of the service offered. Usually, legal outsourcing is majorly attractive because of its cost and time effectiveness for the client. The legal services will be done and the client is always looped and kept up to date with live dashboards and reports. A legal company will handle any specific kinds of legal services or provide services for an assortment of legal services like contract management services, contract life cycle management, document review, legal research, e-discovery, global regulatory compliance management, merger & acquisition support, IP services, global immigration management, online alternative dispute resolution are some of the major services LPOs provide.

When the pilot project is a success and the client moves on to the actual collaboration, the cost is determined either as a one time fixed cost or according to the diversity of the service offered. Usually, legal outsourcing is majorly attractive because of its cost and time effectiveness for the client. The legal services will be done and the client is always looped and kept up to date with live dashboards and reports. A legal company will handle any specific kinds of legal services or provide services for an assortment of legal services like contract management services, contract life cycle management, document review, legal research, e-discovery, global regulatory compliance management, merger & acquisition support, IP services, global immigration management, online alternative dispute resolution are some of the major services LPOs provide.

Behind all these, there goes a lot of research, syncing, organizing and systemization works internally to the LPO company, to deliver the best in class services for the clients. So find the LPO company which fits your company vision and go ahead with outsourcing. You know you already have lots on your plate to strategically deal with for your own business and so don’t let the legal services that can be outsourced to pull you back from being competitive.

 At AEREN LPO we render you outsourced legal services par excellence. Visit to learn more.

Happy legal outsourcing!

Contract Management Services

What is Contract Management Services?

When two parties enter into a negotiation to abide by the terms and conditions on the purpose of the agreement that is being entered into in the first place is known as contract and the services and provisions that are being offered to make a contract are known as Contract Management Services.

Why are Contract Management Services Being Done?

Contract management services are being done on the following reasons:

The first and foremost criteria are that companies can find their own contracts agreements they entered into, before thinking of effectively using them. Because of no prior systemized contracts organization,  companies lose out in terms of clients or monetary benefits and either way suffer losses.

A good contract management services are always good for business in terms of it keeping a business up-to-date with all of its clients.

Solid contract management helps in mitigating risks to the organization when they don’t miss out on their deadlines and renewal of contracts.

Next, contract management services help in keeping track of all the happenings in the company through contract timelines and know where the business stands.

A comprehensive contract management service integrates quality and consistency in business practices, thus, providing for a robust business environment.

How Contract Management Services is Done?

An effective  contract management software, when implemented, does the following services :

The Contract Archives

To find your contracts the best and only way is knowing where you put them. To know that,  a centralized storage repository comes to your rescue. All the contracts that you have made, currently making and the contracts that are going to happen in the future,  everything comes under the same database. It is synchronized, organized and arranged in such a way that there is no way you will miss or lose them ever. Proper inclusion of metadata fields makes the archives easy to search, identify and select. 

The Contract Cloud

The contract cloud is one where the contracts records are not just stored but kept in a way that it can be accessed by the involved parties in the contract negotiations from anywhere, anytime. A contract cloud is not confined to any location and at the same time, secure and confidential enough. Any information theft,  being divulged to competitors or hacking by anti-social elements can never happen. Instead, all you get is ease of use and accessibility of all your contracts.

The Contract Clauses Assortment  With  Latest Revised Boilerplate Language

Every contract negotiations are comprised of numerous clauses. Every clause is different in its own significant way. All the clauses are taken into consideration and the variety of clauses that goes into the contracts are collected, categorized and stored. An assortment of clauses is needed because of language style and the interpretation can be divergent in different contracts though they look to mean the same in the first go. Very careful planning of the clauses is very necessary to draft and negotiate a successful contract.

However, there are instances where some clauses are a must, standard and already tested in most of the contracts drafting, that these set of clauses are kept up to date in boilerplate language templates and are invariably ready for adding to contracts. These set of clauses don’t change often and hence in a certain period of the time interval, they are checked for updates.

The Contract Automation

When you have archives and cloud platform, automation is not far away. Every contract management process is automated. Automation adds special contract management tools for the contract management software for ease of contract drafting and maintaining the contract management software process in the long run.  Automation makes for easy readability of the contracts and also render functions like dashboards for reporting and live monitoring.

The Contract Review and Analysis

In contract review and analysis the various contracts made with distinct clients (also known as vendors) for business, are grouped  and hierarchied on the basis of their effective dates and streamlined in terms of their respective master and child documents, like as in schedules, attachments, work orders, statement of work, change orders, ordering documents and further amendments to these documents.

Thus hierarchy makes way for a clear, understandable and intelligible contract review and analysis and enhances the contract line of visibility and relevance of a specific contract categorization for a vendor.

The Contract Negotiation

Contract negotiation is very essential in contract management. Negotiations of contracts and both parties agreeing to the contract being drafted at a certain point of the negotiation process give the final actual contract in the end, for the parties involved to sign on the dot and stay obliged to it till the termination of the contract.

Some tools to aid in the negotiation process:

Red Lining

Redlining is the action of marking the lines in the contract and including where new amendments that needed to be added, modified or deleted are to be done. In here every step of the negotiation is reviewed and analyzed by both the parties so that they reach a negotiation that is beneficial for the business.

Gap Analysis

Gap analysis finds out the disparity in different negotiations done by the parties and fills out the inadvertently imbalanced clauses, terms and conditions and brings it to the notice of the negotiation process and thus helps in drafting an inviolable contract agreement.

The Contract Abstraction & Summarization

With contracts running for pages and pages, it would be a breather if there is a way to pleasantly review a contract in an easier way and still not miss any of the relevant details in the contract. This is achieved through the contract abstraction and summarization where the relevant information like every key date, parties involved, the reason for the contract, obligations of the contract, the termination will be mentioned in a way that you can understand and act to it in a glance.

The Contract Migration

There are times when a legal firm or a corporate house need to restructure their business or in the case when some mergers and acquisitions happen, there is a requisite for data migration that definitely needs to carry out for improvisation. So upgrading to new software to pool the contracts in a systemized manner, improve the data quality, as well as to enhance your overall business growth and advancement.

The Post Contract Administration and Compliance

Once the contract is finalized and both parties have signed, not everything is done and dusted. Following up of every contract diligently through its complete life cycle is post contract administration and compliance. The success of a contract is not only in drafting and signing it but also in fulfilling the obligations coming with it. 

This avoids any zeroth hour contracts overlooking but also keep track of all the contracts with enough alerts, renewals, generating assessment reports and thus prevent any risk exposure of the business.

Summing up, the contract management services software gives the best approach for the handling of all your contracts. Implementing a robust contract management services software leads you to gain strategic merit ahead in the competition.

At AEREN LPO we render you with the best in industry contract management services that give you the edge to your legal enterprise. Visit us at for other related queries and legal process outsourcing services.        

Role of Document Review in U.S Litigation

Document review is the process of analyzing the documents related to any legal cases thoroughly and being successful in finding out documents relevant to the case, also known as responsive documents, the ones which are privileged and confidential that needs to be redacted and the documents which can aid in the crucial success of case called as key or hot documents. The rest which is irrelevant should be categorized as non-responsive. This whole process of classifying, scrutinizing, verifying and systemizing of every document related to legal constitute the document review process.

According to United State Courts and Federal Courts Judicial Caseload Statistics report on the workload of the US Courts, the cases filed, terminated and pending put together makeup to a whopping 100 million-plus cases in the year ending March 31, 2018. The U.S also has a rule 26(f) under the Federal Rules of Civil Procedure, according to which it is mandatory for the parties connected to a case to designate and specify a stratagem for reviewing of digital information before submission to the court.

With these many higher numbers of cases and just a little over million lawyers in the US, anyone can do the math that literally the caseload and the people to see them is a humongous and a gap as wide as the Grand Canyon. No wonder their attorneys’ works are stretched and stressed over the limits.

Considering the above statistics now let’s talk about any legal firm getting at least one million cases, imagine what would even the attorneys do? Feel happy they are having so many clients trust and base or grimace what would they ever do to do justice for the cases? And let’s not even wonder why attorneys cost in the US so much, eventually ending up having sky-high expenses for the organization.

A law firm, corporate house or a legal publishing house now has to win cases and that’s how your reputation grows, business grows and eventually the revenue and clients- a complete cycle all over again. With every case, you have a large number of documents related to them. Few times a single case can have documents running in   100s-10000s and even more. So to get this started you need a team who can be competitive, smart, focused, collaborative in-house and too efficient to handle the gravity of the voluminous details of documents and nuances to sort through it to find the ones really relevant, responsive, privileged and key hot documents that are turning points to the case and win cases in favor of you.

This is when LPOs come to your rescue big time. Without being bogged down by the sheer size, the responsibility, time and cost factor that comes with a document review process, it’s only natural to outsource the voluminous but much needed and relevant work to LPOs. The LPOs are specially equipped to handle Document Review process which they provide as a one in among many other services they have to offer.

How and who can carry out a successful Document Review Process?

The reliable and the best answer to that question is-

  • An experienced attorney who has a keen eye to look and find for what exactly needs to be found or even not to be found.
  • A team with natural talents and a special interest in the document review process.
  • The best tools for automation or AI adopted with the right rules to find relevant keys to notice and detect information that is overlooked and not require a second time to follow up the probe.
  • The legal team must thoroughly be trained for the ability to examine and inspect the documents swiftly and be convinced to come up with masterly decisions to build up the case.

When an LPO takes care of your legal process needs the responsibility at which the work is being done conforms to the highest standard of veracity. This definitely saves you huge time, money and frees your legal attorneys to be open for strategic opportunities.

At AERENLPO we take it duly on us entirely as much as it’s yours, to deliver you class apart legal work obligatoriness. We don’t just say, we make it work for you with definiteness. We have had many successful clients from Fortune 500 who made a killing out of the legal issues we handled for them just by the evidence we found from document reviews. Our attorneys are highly competitive and good in what they do a vision to change challenges to success for you. We have very much experienced and talented in-house lawyers specially trained to specialize in Document Review Services equipped with the latest in the technology.

Visit us at to know more about us and to ask for a free pilot project.

The Advent of Artificial Intelligence in LPO


Artificial Intelligence is an area of computer science where machines are made to think and acts intelligently like a human with or without the actual assistance of one.

The process in which legal firms, corporate houses  or legal publishing house hire a onshore or offshore legal firm or a legal service provider company  for their in-house legal works which are voluminous, repeating, arduous and mundane it is called as legal process outsourcing.


Traditionally, legal firm’s attorneys have poured through legal documents for hours and hours together so that they don’t miss on anything and have everything what is required for the clients and case. It’s by and by a purely human effort to go through the 100s-1000s pages of documents. It was more frustratingly time consuming and a costly work affair since the attorneys had to be paid in more for every hour they rummage through everything they need to find.


            With the coming of LPO to their rescue, legal firms, corporate offices, legal publishing houses realized the importance and found it necessary to take their work to LPO for their overall reduction in cost, maximizing efficiency, access to a pool of skilled legal workforce, diversity in services offered, latest technology integration and for mitigating risks, LPO seems a very viable attraction hard to let go to just toil in-house in this current fast paced competitive business world. Well, nobody likes to be left behind ever for a smart option and have the crème de la crème for a very little price.


Artificial Intelligence has made LPOs provide the best of everything by incorporating the latest technologies that make LPO services more manageable and affordable. Let’s check out the AI ways that has made LPOs outsmart:

  • Overhauls legal practice by making it suitable for the digital environment
  • Identifies the pin in the documents haystack with certain queries and conditions
  • Yield better review and standardization of documents.
  • It promotes greater access to legal services by making ever thing automated and easy to adapt to.
  • Due diligence, contract review, document scrutiny, regulatory compliance, cross border contract drafting, risk assessments and judgments predictions can be implemented through AI.
  • Customer interactions are already managed without humans where AI gets information in terms of actual data and processes it and deliver an actual solution.

The possibilities with AI are endless and equally benefitting both to legal firms and LPOs. AI makes legal work services interesting and less daunting; assist the attorneys at the right time and in record time. And all that cost effectiveness and a finesse level of proficiency. Some prominent AI in LPOs is IBM Watson, Kira, Infosys Nia.

   To summarize, if LPO made traditional legal firms relieve of jam packed legal works and focus on innovation and strategy and be competitive among its peers, a bankable AI can make a LPO flourish in its delivery of qualitative legal services.

Legal Process Outsourcing

Legal Process Outsourcing refers to the practice of a law firm or corporation obtaining legal support services from an outside law firm or legal support services company who is the LPO provider.

High volume work load and associated huge costs charged per hour by their in house legal department, makes legal process outsourcing a relevant choice. Basically, the law firms when outsourcing their work to a LPO have to only focus on their core business, growth and real strategies and in return get legal services done efficiently and at lower cost. LPO is also preferred by corporate houses and legal publishing houses too. LPOs are equipped with both vast sources of legal human workforce as well as the technology to handle the challenges.

The diversity of legal services provided by LPOs includes:

  • Contract Management Services
  • Contract Lifecycle Management
  • Managed Document Review Services
  • Legal Research and Analysis
  • Global Regulatory Compliance Management
  • Merger & Acquisition Support Services
  • E-Discovery Services
  • Legal Support Services
  • Global Immigration Management
  • Online Alternative Dispute Resolution
  • IP Services

Among the countries which provide LPO, India is in hotspot due to its sheer legal manpower resources with 60000-70000(approx) students graduating from around 950 law schools every year according to Bar Council of India. Indian law is very similar to that of US and UK and it’s also in English. India also has the time advantage thus helps in achieving more efficiency.

At AEREN LPO we provide the best-in-class LPO services based from Chandigarh Technology Park, India. We are successfully providing services as one time project and also as an extended legal service to many Fortune 500 companies, law firms and legal publishing houses based on their requirements criteria.

Visit us on our website to get in touch, leave a message or ask for a free pilot project.

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