Category: E-Discovery

E discovery Services

Why Offshore E-Discovery Services? The Untold Secret!

In E-discovery, parties can impel the other party to provide them such documents that may be pertinent to their claim, whether as a claimant or defendant. Implying with E-Discovery Services rules, it can be complicated for the parties, since they have to go through lots of documents in order to review.

Prolonged Discovery Process 

It is a duty of the attorneys to conduct review of documents which need to be produced during E-Discovery Services that may consume significant time and efforts. Traditionally, Attorneys themselves review the documents to identify irrelevant or privileged documents, however, the advancement of technology and the volume of documents that may be subjected to review during discovery have exploded. The electronically stored information was discovered and these information were  involved in litigation by nearly 90%.

Earning Document Review Services

In document review services attorneys reviewed 

  • Responsiveness
  • Relevance
  • Privilege
  • Work-product Confidentiality & issue codes

This process takes a large segment of litigation effort and costs. Also, it is considered too monotonous. For that reason this part of discovering or reviewing is often outsourced with offshore providers through E-Discovery Services provider. Offshore legal providers assisted with expert attorneys design and develop databases including managing, sorting, indexing, abstracting, and coordinating the large volumes of data produced in major litigation. 

Managed Document Review

Reducing Cost

Legal services are outsourced from India to lower costs and shorten the discovery timeline. The offshoring of the document review process is termed as ‘’Managed Document Review’’ with the help of E-Discovery Services, which has proved to reduce litigation costs by three quarters from law firms. 

The Indian legal system is quite similar to the United States and English is the primary language for law students. This will help in hiring the qualified document reviewers quickly. General charge of document review is $150 per hour but by offshoring you can leverage this facility in between $30 to $40 per hour. If the firm chooses to outsource E-Discovery Services to offshore document review providers like AEREN LPO, they can reduce costs for their clients.

Apart from the financial aspects it is also considerate of the efficiency and availability of clock services. While tapping in the pool of globe, the review time becomes half because of the difference in time zones. Offshoring of E-Discovery Services also allows in-house attorneys to engage in work demanding usage of core competencies, generating higher rates of returns rather than using their efforts on the task that other professionals can perform at low costs.

For conducting the review, some document review softwares is often required as well as knowledge and expertise for best results. You can either go for linear review or  technology assisted;  both services are provided by specialized companies with well-versed review workflow and technology which maximize productivity.

Litigation Support Service

Grasp More in Bridging Document Review Service  

This whole document review process is predominant, through an important pre-trial procedure your task can be performed well by offshore Litigation Support Service providers.

AEREN LPO has been offering efficient E-Discovery Services for over a decade, helping clients use reliable, cost-effective strategies, and high-end technology. Our attorneys come from the best law schools and use the available resources to ensure complete customer satisfaction. What differentiates us is our core set of beliefs to ensure that all our clients are happy with the work performed by our team. 
In order to learn more about our services, get in touch with our experts at  today!

Every Role Is Important in a Play!

Are You Playing Your Role Perfectly!

Just as the theatre play where every single role and part is important, every actor contributes to the play’s success, the same as every team member in an E-Discovery Service, in terms of abilities to accomplish the discovery objectives on time and beyond budget.  

But in a project where many team members are involved it’s not so sure that you get the most out of team efforts or down to each member of the team? Do you have the information required to track the whole activity?


Verification Are the Main for Success

The key to answer those questions is verification. Some points should be considered in documents which are measured to find out the right one. The right documents help you keep track of the status of your projects.

If we’re talking about the review phase, here the human resources tend to be applied which makes the review process of e-discovery most expensive.

Let’s see some of the main metrics that could be tracked for review, for the entire team or individual reviewers-

Document Review- The number of documents reviewed more than the averages of the reviewer, by time frame and other combinations. It’s required to review the correct documents within the deadline.

Volume of Documents in Specific Log- The volume of documents specified as responsive, privileged, confidential, hot/key etc. It should be categorized while considering the volume.

Volume of Responsiveness per Custodian- It’s just to help to understand which custodians are providing the most responsive documents so that such efforts should be prioritized accordingly.

File Type Breakdowns– Volume of documents like emails, word processing, spreadsheets and the disruption of each across reviewers. Sometimes some reviewers are slower since they’re highly concentrated in difficult documents to review.

Review Costs- The attorney review cost and technology costs depend on the average of documents. An important option should be required to identify the opportunity of improvement and cost savings.

Overturned– Percentage should be turned on the (QC) Quality control process. It helps to identify which reviewers may need additional training to ensure their classifications are on point.

e discovery

Specific Time To Complete- It’s vital to understand when you’re expected to finish so that you can make adjustments if deadlines are in the queue.

There are many examples in the e-discovery phase which can tell how this management identifies issues and addresses them quickly and keeps the project on track.


These processes run to measure progress. Automated project softwares is key to tracking progress to keep insights into legal spend effectiveness and resource allocation. You should be friendly to the automation which takes place in the field. It’s helpful in matter management, e billing solutions, and streamlining the tracking process.

Are you getting the most out of your roles while working? 
Worry not to opt for the option of AEREN Legal Process Outsourcing provider. We provide you the complete end-to-end management of the review process and leveraging the best of automated technology with the offer of a consistent Electronic Discovery Reference Model (EDRM) workflow.

Want to Discover Facts & Retrieve Documents? Here’s How to Go About It!

In e-Discovery, attorneys must go through electronic data with purpose. Well, discovering the digital truth is a matter of facts, not only just documents. Such tools are essential for attorneys during the e-Discovery process, but without expert contextual analysis, you could miss some important points of information that may make or break your case. 

Some attorneys don’t know how to communicate their information technology goals to produce efficient e-Discovery for maximum impact. Rather than betting on the capability of the software, your legal team needs to focus on the ability to maximize e-Discovery by analyzing the relevancy. Software and technology are paramount, but you’re there to operate them so you should know what’s the right time and place to apply.

Retrieving Redundant Documents is Time Wasted

As an attorney, you need specific information but you wouldn’t be able to read every document in an entire office building just because you know the document you’re seeking is in that building only. You would specify the focus like which department? Where is the seat of the person who has information? The same goes with e-Discovery, you have specified all 5 ‘W’ and 1 ‘H’ to gather specific information.

‘’The American Bar Association’s 2020 legal technology survey reported that almost 20% of attorneys still don’t do early case assessments and 41% report they never use an e-Discovery solution. Some 21% of attorneys report they don’t know if they outsource (computer forensic specialists), which frankly is a scary statistic given the ethical responsibilities of lawyers when it comes to e-Discovery,’’ according to the report. 

Early Case Assessment 

By artificial intelligence, you can focus on the facts & efforts on the correct data and can accelerate early case assessment. Sometimes this leads to further discovery, but it may lead to a reassessment of the entire case strategy.  But e-Discovery is the solution after this early case assessment phase. Attorneys will know if there’s a need to discover more evidence or how to target correct evidence.

AEREN LPO delivers its method of e-Discovery that meets the duty of competence. We have specialized document review experts who lead the project and are fully equipped & trained to streamline daily workflow procedures with routines, quality checks, and compliance to provide the foremost Legal E-Discovery Services

Wondering How E-Discovery Works Post COVID World? Here’ a Fleeting Glance!

The pandemic has transformed almost all businesses overnight. As e-Discovery plays a pivotal role in any lawsuit, the litigation experts during the pandemic demanded substantial changes to conduct eDiscovery. Keeping in mind the current situation, in the foreseeable future, many changes can be expected to these evolving circumstances. Here are a few changes that disrupted the industry post COVID:

Programs &Processes of E-Discovery 

The pandemic has increased the existing pressure on industries to contain more e-Discovery costs. Organizations were already focused on finding more effective ways to work, especially when it came to outsourcing. Outsourcing industry has adopted new technologies that promote cost-cutting while streamlining workflows efficiently. Everyone is figuring out to adjust to virtual e-Discovery workflows to accommodate remote work smoothly.

Information of Identification & Preservation  

Now employees are creating, using, and storing information in the new work-from-home paradigm. Some are back to the fields as well. But the companies that follow the work from home policy need to consider that the employees store all the electronic information in their personal devices. This has led to companies relying more on online collaboration tools. Even before the pandemic hit, outsourcing and decentralizing had become more common which turned out to be a help for them to prepare processes and infrastructure to handle everything. People are fond of using team management and collaborative tools such as zoom, slack, google meets and other such options to make communication with the team members seamless and hassle free while working remotely. 

Transmission & Collection of Information

 E-Discovery has gradually been moving towards much more centralized systems. The organizations will see much impact on the ability to e-Discovery services because of outsourcing. Development and implementation of technology move the data distribution electronically, in most instances, which eliminates the need for in-person contact to carry out the collection. This even made litigation more flexible and creative.

Moving Forward to Address E-Discovery Challenges

 COVID-19 presented novel problems before us all, but as we prepare for the onslaught of new regulatory matters to come, we must understand that there is no end to e-Discovery challenges. Top organizations have been tackling these challenges by adopting new technologies and tools. Indeed, the pandemic has opened new opportunities for everyone to collaborate to overcome the existing problems. 

Here Are Trends That Revolutionize the Legal Industry and Beyond!

This year comes with lots of changes in everyone’s life whether it’s good or bad. However, this year has taught us all a lot as transition from 2020 to 2021. It reflects on how strong each one of us has been through personal tragedies, loss, and fear.  More than 1.6 million people died in the COVID-19 pandemic, while millions struggled to pay their bills and expenses. People suffered a lot due to this pandemic.

Pandemic didn’t spare anyone, not even the legal industry. As is the case with every other industry, remote work has fundamentally challenged eDiscovery workflow and litigation processes and trends. Some changes brought in by the pandemic’s impact are here to stay, while some are just a temporary relief. Let’s address some of these changes briefly:

Remote Work Makes Communications Discoverable 

Someone who is employed by the company, but works outside of the traditional office environment. This could mean working from a nearby coworking space, from home, at a coffee shop, or in any city across the world. This has been one of the boons of the pandemic that has led to a smooth and convenient work process. Discussions held in conference halls or office meeting rooms are now held online at one’s convenience, which means the content of those conversations is now discoverable. Tools like Zoom, Slack, and countless others have transformed the conversation into electronically stored information that can be retrieved or reviewed at any time as per the request.

Legal Teams Need Insight Into Tools and Technologies

Legals and paralegals have to constantly update themselves with the latest communication platforms or tools such as meeting apps, chat tools and many other collaborative platforms. In order to collect effective information and preserve evidence, in-house team and e-Discovery professionals need detailed insight into how these tools work and what data they contain, otherwise, it might turn out to be a nightmare for all. 

The Legal Industry Needs To Be Proactive

Teams simply can’t wait for a legal matter to arise before considering how data will be found, reviewed, and exported for eDiscovery. Good information governance, great cleaning methods and data-mapping are crucial to reducing the cost and complexity of eDiscovery and must be prioritized in every organization. 

Effective E-Discovery Should Balance With Privacy and Security Considerations

Finding relevant evidence/ information in a heap of data is difficult enough. IT Acts, PDP Bills, regulations like the GDPR and CCPA place substantial restrictions on the processing of personal data, and these restrictions further extend the processing for eDiscovery purposes. While delivering e -Discovery services, bear in mind the required evidence with a balance of privacy and security.

Legal Teams, Janitors,  and Other Stakeholders Have To Work Together

Teamwork and relationship building across the organization is most important thank ever. eDiscovery professionals need to know who the janitors of various data sources are and they need to work closely on the same. The amount of complexity of modern data means legal teams need the help and input of IT professionals, so performing eDiscovery in isolation is no longer an option. Consequently working together is the best option ever.

E-Discovery is complicated, but the solution is simple!

To start with, the legal industry in itself is highly complex, so it’s not surprising that e-discovery is complicated as well. As an attorney, your goals in eDiscovery are quite simple. You have to acquire the data, review, and produce the necessary data in a manner that is quick, cost-effective, and defensible. 

After all these procedures, achieving a goal is not so simple unless you have help. You have got to deal with many word documents, emails, PDFs, text messages, social media platforms, databases, personal devices, and many more electronically stored information. Even with the best eDiscovery software, you need the help of professionals. Time being the solutions for identifying, collecting, reviewing, and producing the data also evolving day by day.

The more advanced and complicated the data becomes, the more chances of eDiscovery practices and solutions turn beneficial for the attorneys. Advanced eDiscovery softwares and tools are available that turn the cases, protect clients, and come out with winning outcomes. 

Managing document review and Data Mapping is so necessary when it comes to litigation strikes. Data mapping itself doesn’t have to be complicated. It can be as simple as a spreadsheet depending upon what level of information is requested. You have to obtain early the required information and develop logical practice. By regular communication, the new data or changes can be addressed as they occur. 

You need eDiscovery advisors who assess the past, present, and future of an organization. They review the people involved and the workflows and technologies employed. They can dive deep into the trenches as needed, to help an organization as effective, defensible, and less expensive solutions. Here we can see some legal events and related areas where an eDiscovery advisor will be useful:

  • Arbitrations, Litigation, and regulatory demands
  • H.R complaints and such similar issues
  • Internal Investigations
  • Labour contract negotiations
  • Data privacy matters
  • Developing comprehensive data management strategies

So let’s talk about what is happening in the eDiscovery process, all we need to do is:

  • Identification- Find the data of the subject you want to look at
  • Preservation- Make your data secure and out of the reach of unwanted people
  • Collection– Use the expert’s and technology for Data collection 
  • Processing– Cut out the irrelevant data by using software
  • Review– Examine the data again and get rid of the garbage
  • Analysis– Build your case using insights from the review
  • Production– Share the data relevant to the matter with interested parties

We should keep in mind while choosing eDiscovery services to make the huge information easy, quicker and manageable to deal with. Mechanism or tools which are easier in tracking, searching, and identifying the data is a key value. In Integration of Artificial Intelligence (AI) and Machine learning (ML) in making scouring of information a highly innovative and technologically effective medium is required. If we have a good volume of data we obtain higher advancement in e-Discovery technology within less time. e-Discovery is complicated but these are the best crucial tactical solutions to get it to be solved easily. 

Talk to the Aeren LPOs team of e-discovery attorneys today to choose your right e-discovery and document review service. 

See How E-Discovery Services Protect you and your Business?

Electronic discovery, or E-Discovery services, is the method of discovering, gathering and distributing electronic evidence, such as e-mails, documents and records, which could be evidence in court.

Because of the high volume of electronic data stored by organizations, E-Discovery can be complicated. But although electronic files are more dynamic, the preservation of the original file assets, content and personal data, such as timestamps, and writer and recipient information, is crucial.

By doing so, it can help you remove assertions of evidence tampering (if any) during the court proceedings.

As you might imagine, the E-Discovery Phase can be lengthy, time-consuming, and costly if you don’t have litigation support software that makes it easy to find data and information (and their metadata) in an automated manner. Luckily, there is a range of E-Discovery tools that can help companies plan for litigation and accomplish the discovery tasks reasonably quickly–but understanding what to look for can be frustrating. Let’s inspect 4 features of E-Discovery Platforms that can make an impact during litigation.

Keyword Search in several locations simultaneously: With the ability to find emails, document portals, cloud storage, instant messaging, and more–all with a single keyword search–you can easily find sensitive data, documents, and even communications that may apply to your case. In addition, some e – discovery software allows you to upload the reports to a server, then download the export report without having to export all the real search queries, which can help your E-Discovery manager nail down the document area for review and eventually save time.

Deduplication in Google Search: When you use E-Discovery services that allow you to de-duplicate the results that are imported, only one copy of an email, document or file will be transferred to your server, even if several instances of the same item might have been found. With deduplication, you can reduce the number of items that need to be checked, which can save you time. However, there are restrictions on deduplication formulas that could theoretically trigger a unique item to be reported as a duplicate during the export process, so use this function with care.

Permissions Filter for Content Search: Some systems enable you to use filtering search permissions to allow the E-Discovery Manager to check only a certain subset of mailboxes and sites in your company, or to search only for messages or site material that satisfies certain requirements. For example, if you enabled your E-Discovery manager to search only for email messages to/from a particular location, the program would auto-generate a filter to facilitate this.

Collect uncategorized files: Uncategorized items can include files that are password- protected, encoded, sent as very large email links, or merely items that could not be indexed because an error occurred during the encoding phase. For legal inquiries, they can force organizations to review non-indexed items in order to make it easier to find such files, be sure to use E-Discovery services that offer you the choice of using non-indexed items when importing search queries for further study.

In times of lawsuits, E-Discovery software can help the teams locate all email and text messages, files, documents, etc. relating to a particular customer, topic or team member. By using a tool that streamlines this search, you can easily find, keep and deliver the content you need to complete the litigation process by allowing your legal team to move forward in a timely way.

E-Discovery In 2020: The Growing Technology Of The Decade And Beyond

Information, Information everywhere, not a single digital space is free.

Well, it’s not overdoing the age-old phrase at all. It’s as much as 200 percent correct depiction of the current fast-paced digital world we live in, drowning with gadgets with information.

Collectively the legal workforce agrees, the information is so vast, we need to know what actually can make value to us sustainable to our purpose. eDiscovery indeed places a tremendous link and support in getting the right information to the person needed, here being the law-firms, corporates, and their clients.

The ocean is a collection of emails, PDFs, text messages, social media platforms, databases, personal devices, and many more data sources of this era.   

When it comes to eDiscovery, we believe that there is always something discoverable and support the clients in finding various solutions in the course of their legal process.           

EDiscovery lets you refine the flow of information by:

  1. Identifying the right responsive document;
  2. Collecting every relevant data there is to the litigation;
  3. Reviewing information critically for privileged, key, or non-responsiveness;
  4. Analyzing with Quality Analysis at exits for correct relevancy;
  5. Producing the required documents to assist the litigation; and
  6. Presenting the final delivery in standard formats for usage.

Our workflow is more comprehensive and streamlines every aspect of the discovery to aid you in your case narratives, and construct legal validation with all the available varied dimensions of information sources.

In the current discovery market, eDiscovery software and tools with enhanced features have been made available for the legal field to have quick and effective ways to mine the right information that helps turn cases, protect clients and come with winning outcomes. Here you can find out how much does it cost to hire a property manager. eDiscovery is the place to find your answers, thus making it a process of unrivaled importance in litigation.

The cherries on top in choosing eDiscovery:

  • Make huge and voluminous troves of information easy, quicker, and manageable to deal with.
  • Easier workflow mechanism of tracking, searching, and identifying the data of key value.
  • Integration of Artificial Intelligence (AI) and Machine Learning (ML) in making scouring of information a highly innovative and technologically effective medium.
  • Automation of once complex and back-breaking routines of slow discovery over and over again.
  • Higher volumes of data, higher the advance in e-Discovery technology, quicker the time, nonetheless the costs of e-discovery get competitive with many smart vendors in the market.

Decades later still discovery remains the crucial tactical strategy in groundbreaking, turning cornerstones for many litigations.

Talk to our e-discovery team of attorneys today to choose your right e-discovery and document review services.

Learn how E-Discovery Services Protect You and Your Business!

Electronic discovery (otherwise called e- discovery, e disclosure, or eDiscovery) is a system by which parties engaged in a legal case preserve, collect, review, and exchange information in electronic formats to use it as proof.

Because of the large volume of electronic information stored by organizations, E-Discovery can be intricate. Moreover, albeit electronic files are naturally more vibrant, safeguarding the original file properties, content and metadata, for example, time-date stamps, and author and recipient information, is essential. Thus, it can assist you with eradicate claims of evidence tampering (if there are any) during the litigation procedure.   

As you can see, the E-Discovery procedure can be exhausting, tedious, and costly if you don’t have suit litigation support software that makes it plausible to find data and records (and their metadata) in an automated way. Luckily, there is a variety of E-Discovery software that can assist organizations prepare for litigation, and complete the tasks associated with discovery relatively quickly – yet knowing what to search for can be befuddling.  

Let’s have a look at features of E-Discovery platforms that could be a game changer during litigation.

  • Keyword Search in Multiple Locations at Once: With the ability to look through emails, report portals, cloud storage, instant message services and that’s only the tip of the iceberg – all with a single keyword search, you can rapidly find significant files, documents, and even conversations that may be appropriate to your case.
  • Permissions Filtering for Content Search: Some solutions enable you to utilize search permissions filtration to permit an E-Discovery manager search just a particular subset of mailboxes and locales in your organization, or search barely messages or site content that meets certain condition. For instance, if you wanted to let your E-Discovery manager to look search merely email messages to/from a particular area, the software would allow you to make a filter to help that.
  • De-duplication in Search Results: When you pick E-Discovery services that permit you to de-copy the outcomes that are sent out, just one duplicate of an email message, report or file will be traded to your repository, despite the fact that multiple instances of a similar thing may have been found. Check here With de-duplication, you can diminish the several items that must be checked on, which can spare you time. Nonetheless, there are restrictions to de-duplication algorithms that might make a unique thing be hailed as a duplicate during the export procedure, so utilize this feature attentively. 

In the midst of litigation, E-Discovery software can enable your team to find all the email and texts, documents, files, and so forth that relate to a particular customer, subject or colleague. By utilizing a device that automates that search, you can rapidly recognize, hold, and export the content you have to do the discovery process and let your legal team to push ahead in an opportune way.