Privacy Policy


Last updated on March 1, 2020

Aeren IT Solutions Private Limited, or any of its affiliates or subsidiaries hereinafter referred as ‘Aeren’, ‘we’, ‘us’ or ‘our’ recognizes the importance of protecting your privacy and choices. The statement highlights our privacy practices regarding Personal Information that we collect and store about you through this website, (the “Site”) and also for those Personal Information that you provide us while participating in our events and campaigns’

1. Personal Information

For the purposes of this privacy statement, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Aeren.

a. Personal Information That We Collect About You

  • Personal Information provided by you via our website, including data when you register on our website e.g. name, email address, social security number, designation, company, country and telephone number, username and password; Personal Information does not include data that is de-identified, anonymous or publicly available.
  • “Sensitive Personal Data” is Personal Data specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexual orientation.
  • Statistics about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies
  • Cookie related details are provided in the Cookies Policy, if any.

b. How we use your Personal Information

We use your Personal Information for the legitimate purposes:

  • to provide better usability, troubleshooting and site maintenance;
  • to understand which parts of the website are visited and how frequently;
  • to create your user ID;
  • to identify you once you register on our website;
  • to contact you and respond to your questions or requests; and
  • to providing you the services you requested;
  • communicating information about products or services,
  • To process job application and alumni related requests, more details about which are available on corresponding portals of this website.
  • Improving the services we offer.

2.Consequences of not providing Personal Information

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service

3. Recipients of your Personal Information

Aeren does not share your Personal Information with third parties for their direct marketing purposes.

We share your Personal Information within

  • Aeren or with any of its subsidiaries;
  • Business partners;
  • Service vendors;
  • Authorized third-party agents; or
  • Contractors.

Aeren IT Solutions Private Limited does not sell your Personal Information to third parties.

4. Transfer of Personal information

In general, Aeren IT Solutions Private Limited, domiciled in Chandigarh, is the data controller processing your Personal Information. The following applies only where the data controller processing your Personal Information is domiciled in the European Economic Area (“EEA”):

We transfer Personal Information to countries outside the EEA to third parties, including to countries, which have different data protection standards to those, which apply in the EEA. Our service providers are primarily located in USA, Canada, Australia, Singapore, India and UK. Where service providers process your Personal Information in countries deemed adequate by the European Commission, we rely on the European Commission’s decision to protect your Personal Information. For transfers to service providers outside the EEA, we use standard contractual clauses or rely on a service provider’s Privacy Shield certification or a service provider’s (EU data protection authority approved) corporate rules that are in place to protect your Personal Information. Please contact us as set out below if you would like to obtain a copy of the methods used.

5. Disclosure of Personal Information When required, Aeren may disclose your Personal Data in the following circumstances:

  • as required by law, legal process, litigation and/or requests from public or governmental authorities, including to meet national security or law enforcement requirements,
  • in the context of an audit or to investigate fraud,
  • when Aeren believes in good faith that disclosure is necessary to protect Aeren’s rights, protect your safety or the safety of others, enforce the Terms and Conditions of Use of Aeren’s website or of this Privacy Policy,
  • to a relevant third party if Aeren becomes involved in a merger, acquisition or sale of some or all of its assets,
  • operational needs related to Aeren Personnel, such as the booking of a flight, hotel room, or insurance coverage, or
  • With your prior consent to do so.

6. Use of cookies

Aeren uses “cookies” on its website. A cookie is a piece of data stored on a website visitor’s system that helps improve your access to the website and identify repeat visitors. Cookies can also enable Aeren to track and serve the interests of users to enhance their experience on Aeren’s website. You can disable or remove any cookies already stored on your computer, but these may stop Aeren’s website from functioning properly.

7. Your Rights

Subject to the laws of your country you have the following rights:

Access, of your Personal Information: Subject to the laws of your country You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

Correction, of your Personal Information: Where provided by law, you can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; and (iii) revoke consent to any of our data processing activities.

Objection of your Personal Information: Where we process your Personal Information because we have a legitimate interest in doing so, you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information.

You can assert your rights in the corresponding sections where such information was provided or by contacting us at

8. Data Security

Aeren adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls in place to protect against the loss, misuse and unauthorized access, disclosure, alteration, and destruction of Personal Data.

We employ various physical, administrative, and technical measures to maintain the confidentiality and security of Personal Data and other confidential information, including by (i) educating and training Aeren Personnel and keeping Aeren Personnel up-to-date on its security and privacy practices, (ii) keeping such information in its offices and storing such information on its servers in a secure environment, with appropriate security measures, and (iii) only granting access to such information to individuals who need the information to perform a specific, authorized task.

9. Integrity, Protection And Retention Of Your Personal Information

While Aeren endeavors to protect your Personal Information, We cannot warrant the security of any Personal Information, and ultimately you provide your Personal Information to us at your own risk. Aeren uses commercially reasonable efforts and security practices to safeguard your Personal Information, and employs security measures designed to protect your Personal Information from access by unauthorized persons. Some of those measures include, but may not be limited to, encryption, physical access controls, restricted access to data, monitoring for threats and vulnerabilities, and firewalls and use of Secure Socket Layers (SSL). Aeren retains your Personal Information for the period necessary to fulfill the purpose for which it was collected, as outlined previously in this Privacy Policy, unless a longer retention period is mandated or permitted by law.

10. Linked websites

Our privacy practices regarding Personal Information that we collect and store about you through our portals, if any, will be as per the privacy policy of those portals. Aeren provides links to third-party websites and services. However, Aeren is not responsible for the privacy statements, practices, or the contents of such third-party websites. Be aware when you leave Aeren’s website and read the privacy policies of other websites that may collect your Personal Data.

11. Protection of Children’s Privacy

The Website does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If Aeren IT Solutions Private Limited learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). Aeren encourages parents and guardians to take an active role in their children’s online activities and interests. If you become aware of any personally identifiable information we have collected from children under 13, please call us at +91 9814011278 or email us at

Minors under 18 years of age may have the personal information that they provide to us deleted by sending an email to requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

12. Data Controllers & Contact

If you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:
Contact person: Lavkush
Designation: Data Protection Officer (DPO)
Contact address: Data Privacy Office, Aeren IT Solutions Private Limited, Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh – 160101, India
Phone: +91 9041387172

13. Updates to this privacy statement

Aeren may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.