Data Protection
Confidentiality Isn’t a Policy, It’s a Promise.
At Aeren LPO, data protection isn’t a checklist item it’s woven into every layer of our legal support operations. As part of the Aeren Group, we operate within a battle-tested, enterprise-grade security framework that keeps sensitive client data, whether legal, contractual, or confidential, safe at all times.
- Enterprise-Grade Security Framework
- ISO-Certified Compliance Systems
- Zero-Trust Access Controls
- Legal-First Data Protection
Certifications & Governance
- ISO 27001:2022 & ISO 9001:2015 certified for information security and quality management.
- Independent third-party security audits are conducted annually.
- A dedicated Information Security Officer (ISO) ensures oversight and implementation.
Full-Spectrum Security for Every Legal Workflow
A multi-layered approach tailored to legal data, protecting everything from discovery files to client contracts.
Physical Security
- 24/7 CCTV surveillance, accessible only to top-level management.
- Biometric access, ID badge systems, and on-premise security staff.
- Strict no-device policy: USBs, mobiles, CDs, and tablets are banned on processing floors.
- Secure visitor protocols and end-of-life hardware disposal procedures.
- Facilities equipped with fire suppression, HVAC monitoring, and 100% power backup.
Human Resource Security
- Background checks are completed pre-onboarding.
- Team members receive ongoing, project-specific cybersecurity training.
- Role-based access ensures staff only access what’s necessary for their scope.
- Zero-tolerance disciplinary policies for any data security breaches.
Network Security
- Segregated VLANs isolate data across teams and services.
- Industry-standard firewalls: Checkpoint, SonicWall, pfSense.
- Dual redundant internet lines from Tier-1 ISPs ensure connectivity.
- Guest devices and personal networks are completely blocked.
- Continuous traffic monitoring, threat detection, and web filtering in place.
System & Device Security
- Only licensed software and OS are allowed, no exceptions.
- Bitdefender Endpoint Protection is deployed organization-wide.
- Remote Monitoring & Management (RMM) tools ensure real-time visibility.
- 2-Factor Authentication (2FA) is mandatory for critical systems.
- Secure data wipe protocols are applied before hardware retirement.
- No screenshot tools, printers, or external media allowed on legal processing machines.
Application & Platform Security
- Client portals are accessible only via Static IP and 2FA.
- Password policies enforce expiry every 90 days, managed by a central IT team.
- Snipping tools and print-screen access are disabled per project protocols.
- All access, whether local and app-level, is monitored, logged, and reviewed.
Data Protection & Privacy
- AAA approach: Authenticate. Authorize. Account.
- Microsoft Active Directory + RBAC governs access.
- Data is encrypted using 256-bit AES, both at rest and in transit.
- Security tokens, MFA, and key-based authentication are layered for high-risk systems.
- 3-2-1 backup strategy using Acronis and Synology NAS infrastructure.
- Client data retention/deletion meets U.S. DoD and international legal requirements.
- No mobile devices are allowed on legal processing floors.
Email & Internet Security
- All communication is encrypted, with DLP systems preventing leaks and phishing.
- Internet access is filtered per project, and personal email is disabled.
- External file-sharing platforms are blocked across the board.
Business Continuity & Disaster Recovery
- Daily backups, geographically dispersed data centers, and failover-ready systems.
- Regular disaster recovery drills keep the response sharp.
- Secondary processing site with 100+ seat capacity ready; a 350,000+ sq. ft. facility under development.
Security Team & Oversight
- 16+ IT professionals with certifications: CISSP, CISA, ISO 27001 LA/IA, MCSE, CCNA, ITIL.
- Team members have an average of 10 years or more of experience in legal tech and cybersecurity.
- On-floor IT support ensures quick issue resolution and constant vigilance.
Compliance-Driven Policies
- Aligned with ISO 27001 Annex A security controls.
- Formalized policies for risk management, server security, DR, and classification.
- SOPs are updated regularly to match evolving industry and legal best practices.
With Aeren LPO, your data isn’t just protected, it’s governed, encrypted, and respected.
Security isn’t a feature. It’s our operating standard.
