We provide end-to-end legal support solutions, including:
- eDiscovery services (document review, QC, privilege review)
- Contract Lifecycle Management (CLM)
- Contract abstraction & summarization
- Legal research and writing
- Immigration
TAT depends on the scope, complexity, and volume of work, but we continuously work to meet agreed-upon SLAs, and in reality, we often exceed those expectations. Whether it's rapid doc reviews or next-day contract abstraction, we are organized to respond to the fast pace of the legal team.
Not at all. Our models are flexible and scalable. Choose from:
- Hourly-based billing
- Per-document/project pricing
- Full-time for ongoing needs
We begin with a needs assessment, followed by:
- Custom proposal and SLA design
- Team selection and tech alignment
- Pilot phase or dry run
- Project launchwith embedded feedback loops
Our onboarding is quick, structured and low lift on your side, so your team can stay focused on high- value work.
We work the way you work. Most clients prefer a mix of:
- Email, Googe Meet, or Microsoft Teams, for regular status updates
- Shared drives or legal tech platforms (Relativity, Everlaw, etc.)
- Scheduled check-ins and review calls
A dedicated project manager or client success manager ensures alignment at every stage.
Data security is the most critical aspect for Aeren. We hold ISO 27001:2022, ISO 9001:2015, and SOC 2 Type 2 certifications, and we adhere to international legal outsourcing compliance guidelines.
Our controls include:
- NDAs, SLAs, and confidentiality agreements
- VPN-secured remote access
- End-to-end encryption and RBAC controls
- Zero-trust architecture for sensitive projects
We can fully support work in a client-hosted environment, where the client has complete control and visibility.
Access is strictly role-based and governed through Microsoft Active Directory, RBAC, and 2FA. No team member sees more than they need to. USB ports, printing, screenshots, and personal device use are restricted. We also deploy real-time monitoring tools for added compliance.
Data transfer happens only through secure, encrypted VPNs or client-designated platforms. Once received, it's stored on secure servers with 3-2-1 backup protocols and restricted access. Data no longer required is wiped using certified data sanitization tools.
We have zero-downtime policies in place. Our data centers are redundant, backups are daily, and our incident response plan is tested regularly. A dedicated IT security team monitors 24/7 for threats, ensuring swift action and containment if needed.
Every deliverable goes through a multi-step QC workflow with:
- Peer review
- Team Lead or Project Manager checks
- Optional verification on the client's side
For sensitive projects, we even offer real-time audit trails and checklists so you can monitor work accuracy and reviewer actions.
We work across major legal tech platforms, including:
- Relativity (One & Server)
- Everlaw
- Xerox
- Documatrix
- ContractWorks, Ironclad, DocuSign CLM
- Westlaw, LexisNexis, Delphion, and more
We don't ask you to change platforms; our teams adapt to your ecosystem and standard operating procedures.
Yes, our teams include Relativity-certified reviewers, CLM specialists, and legal researchers trained in U.S., U.K., and standard law practices. We invest in ongoing training so our team stays updated on legal tools, tech, and best practices relevant to your jurisdiction.
Absolutely. Many of our clients use dedicated teams for ongoing work in eDiscovery, contract management, or research. You get consistency, accountability, and domain knowledge, just like an in-house extension, only offshore.
We provide more than labor. We provide legal insight, readiness of process, and trust.
Why do firms rely on us?
- Extensive experience in the U.S., U.K., and common law systems
- Proven capabilities in e-Discovery, CLM, and Legal Support
- Quality output with multi-layer QC processes
- Scalable teams already accepting fast turnaround deadlines or volume
- ISO certified security, real-time communication, and no lock-in flexibility
We're not here to replace; we're here to amplify your firm's capacity, quality, and cost-efficiency.
CIRR often involves both structured (databases, spreadsheets, logs) and unstructured (emails, PDFs, documents) data. We review files for personally identifiable information (PII), protected health information (PHI), financial records, client communications, and other sensitive content that may trigger regulatory notification obligations under laws like GDPR, HIPAA, CCPA, and PIPEDA.
Our CIRR services are designed with cross-border legal frameworks in mind. We ensure data residency, transfer protocols, and privacy obligations are aligned with client requirements, especially for regulated industries like healthcare, finance, and insurance. We offer onshore, nearshore, and offshore options to comply with local data handling laws.
eDiscovery (electronic discovery) is the process of identifying, collecting, reviewing, and producing electronically stored information (ESI) in response to litigation, regulatory requests, or investigations. If you're handling large volumes of digital data in a legal context, eDiscovery makes sure you're compliant, defensible, and efficient.
We handle the full eDiscovery lifecycle—from identification and legal hold to document review, production, and beyond. Whether it’s litigation, regulatory compliance, or internal investigation, we bring speed, clarity, and legal defensibility to the process.
Extremely secure. We operate in ISO-certified, access-controlled environments, with end-to-end encryption and strict compliance with GDPR, CCPA, and other data privacy regulations.
